Refund Policy

Effective date: April 13, 2025

VacayBuddy is a subscription‑based SaaS. Our refund policy is as follows.

1. No Refund Principle

All paid charges are non‑refundable regardless of use.

This is separate from cancellation. Fees already paid are not refunded even if you stop using the service.

2. Exceptions

A refund may be granted only if:

  • No login or usage within 3 days of payment
  • Service unusable due to technical issues verified by our team

How to request: Contact us via email or Slack community.

3. Cancellation

Cancellation Policy

  • You may cancel at any time
  • Further billing stops after cancellation
  • Service access ends upon cancellation

Important: No refund for the remaining period after cancellation.

4. How to Request

Contact us and we will process it after verification.

Email: letnaturebe@newvibot.com

Support: Slack community or support channel